FAQs
Blue Legend provides multiple class options for students with different needs. We have weekly 30-minute swim lessons in addition to the hour-long intensive program, held twice a week. Other programs such as swim training camps and artistic swimming programs also have different schedules. Please refer to our program pages for details.
For most of our swim lessons, the teacher to student ratio is 1:4. Please note that the first two levels of infant/toddler swim lessons have 6 children in each class. The long training and competitive swimming lessons have a maximum of 8 students in each class. There are 10-12 students in each of our artistic swimming classes.
You can register at any time, as our classes run throughout the year. We believe that continuous swim training is very important for children to learn to swim well. At the same time, persistent practice also lays a solid foundation to improve swimmers’ skills.
The registration is simple. You can visit our school or simply call us to complete the registration. Another method is to fill out the registration form online — our staff will contact you to complete the registration. If you do not know which class your child should register for, you can contact us to schedule a free test.
All payments are collected through our registration system on a monthly basis.
If you want to cancel, you must fill out the cancellation form and send it (either physically, or through email) to us at least 30 days in advance. We do not currently accept phone cancellations.
No need to worry—we will prorate your first month’s tuition.
One make-up class is allowed per calendar month. If students will be absent for a class, parents must submit the Make Up Class Request Form (below) at least 2 hours prior to the class starting time.
If a student does not show up at make-up classes, the make-up class(es) will be forfeited. If a student misses two or more classes due to medical conditions, he/she may be able to get additional make-up classes with doctor’s notes (this will be handled case-by-case).
Swimming: The make-up level and instructor cannot be guaranteed.
You can either visit our school or call us. We will do our best to help you find a time that will work for you.
It may. Since we usually have different levels of classes at the same time period, we will try our best to help you keep the original date and time. However, if the corresponding class is not available, we will help you find another suitable time.
This may happen, but we ensure that all our coaches are experienced and uniform. At the same time, our coaches are friendly and patient, and your child will become friends with the new coach.
We cannot guarantee this. But we understand that different swimmers may like the teaching style of different coaches. You can communicate with our front desk staff to see if the corresponding class has an open spot. If available, we will help you make the change.
Yes, of course. Usually our coach will let the swimmers get out of the pool 2-3 minutes before the class ends. Then, you can have a brief discussion with the coach. Please keep it short so that the next class can start on time.
You can log into the parent portal via PC or mobile devices to check the progress. The skills will be evaluated regularly by the coach. In addition, as mentioned above, you can also briefly discuss it with the coach after class.
Swimming is a sport. “Learning to swim” is not like an assembly line, and students are not products. The timeline for each student to learn a skill may differ. Each student may have different talents, different amounts of efforts that they are willing to put in, and even different body shapes and diets. The coach will help them achieve their maximum progress according to the situation of each student. No one can guarantee that every student can achieve a consistent level, just like how schools cannot guarantee that every student will get full scores on every test! Because each child who learns to swim has their individual differences, even if twins learn to swim, the progress may be different. Therefore, there is no need to struggle with the speed of learning, and there is no need to compare with others. Please believe that your child will give you unexpected surprises after hard work.
The definition of swimming is different for each person. For different students and parents, the standards are wildly different. Some people may consider if they can go into the water as “knowing how to swim” while others may consider making some movements in water as “knowing how to swim”. “Knowing how to swim” and “swimming well” are two completely different concepts. Be aware that moving in water is not difficult, but that does not equate to knowing how to swim. It may take some time, and there is no shortcut to learning to swim.
To Our Parents
Please do not eat any food or drink an excessive amount of water for at least 30 minutes before class to avoid discomfort or cramps during swimming.
Swimmers should use the restroom before changing into swimsuits. Our workouts will increase circulation and bowel movement. It’s a good habit to use the restroom before class to avoid wasting time doing so during class.
Swimsuits need to be comfortable for swimmers. It should be put on and taken off easily. We also sell our own brand of professional swimwear, which is very suitable for swim training. You can purchase it from our front desk.
It is against our policy to have children enter the pool alone. Parents need to hand the swimmers to the coach before the class starts. During the class, please remain in the parent waiting area and do not disturb the coach. Pick up your child promptly and leave the pool area quickly after class. The pool area is slippery, so please talk to your child so that they understand they cannot get in or out of the pool or run around the deck without the coach’s consent. The coach will also remind the swimmers of this during class. Safety is of utmost importance, and parents and children must all take it seriously
Both the pool and room temperature are around 88-90 degrees, which will be very comfortable for the younger kids. When swimmers are out of water, please ask them to use a large towel to wrap themselves. They should dry themselves quickly after showering. When they get into the car, try not to blow the cold air directly at them so they can avoid catching a cold.
Kids learn at different speeds. Don’t compare your child with other kids, and don’t stress them out. On the contrary, parents should be their children’s supporters. Do communicate with the coach if you have any questions. Professional guidance will help children and parents enjoy swimming more.
An ear infection is caused by swelling in the middle ear cavity. This swelling is caused by a blocked Eustachian tube and is usually part of a common cold. Fluid builds up and allows bacteria and viruses to grow. Swimmers need to dry their ears when they get out of the pool or shower. Drying your child’s ears thoroughly by tilting the head and placing a towel in the ear can significantly decrease the chance of infection.
You can swim unless you are allergic to any substance in the water. Swimming can help build up a strong physique to alleviate allergies.
We hope everyone can enjoy swimming in a pleasant, supportive and positive environment. We hope your entire family will enjoy the experience as your kids learn to swim.
